As a leader in the payments industry, J.P. Morgan Payments processes more than $10 trillion globally each day, spanning over 160 countries and 120 currencies1. But what fuels this engine of innovation and growth? What was once a "sleepy cash cow" has transformed into a powerhouse of innovation and growth. The Payments business has become the bank’s next growth engine, delivering a record revenue of $18.4 billion in 20242 and contributing $4.7 billion to the firm’s revenue according to Tearsheet.

In a conversation on the Pay It Forward podcast, Max Neukirchen and Umar Farooq, Global Co-Heads of J.P. Morgan Payments, shared three factors shaping the evolution of the Payments business and the leadership required to be at the forefront of the industry:

  • Innovation and Integration
  • Global Reach
  • Leadership and Collaboration

The continued digitization of money and the consolidation toward larger players present significant opportunities for expansion and growth for the business. To hear the full conversation, tune in to the Pay It Forward "Insights from J.P. Morgan Payments’ Global Co-Heads" podcast episode here.

Pay It Forward is a podcast by J.P. Morgan Payments, for J.P. Morgan Payments, exploring the connection between the work we do as a team and its impact on both the business and the world around us. To listen to the latest episodes, please visit this page.

References

1.

J.P. Morgan Investor Day, 2024, Firm Overview

2.

JPMorganChase Annual Report, 2024, Commercial & Investment Bank Letter to Shareholders