J.P. Morgan recognized by Coalition Greenwich as Share and Quality Leader in U.S. Large Corporate Cash Management and Trade Finance
J.P. Morgan Payments has been recognized in the 2022 Greenwich awards. Within both the U.S. Large Corporate Cash Management and Trade Finance categories, the firm earned the #1 share leader award with highest market penetration, which measures the percentage of customers in the category who have a relationship with the firm. J.P. Morgan was also recognized for leadership in quality for U.S. Large Corporate Cash Management.
J.P. Morgan has also earned distinguished quality awards within both cash management and trade finance. Specifically, the firm earned 11 Greenwich Excellence Award recognitions within Cash Management for categories such as ease of doing business, quality of advice, innovation, customer service and digital platform functionality. It also earned five Greenwich Excellence Awards within Trade Finance.
The firm also received accolades within the U.S. Large Corporate Banking category. Specifically, J.P. Morgan was #2 in market penetration and was recognized with a leadership in quality award and nine Greenwich Excellence awards.
Lia Cao, Global Co-Head of Corporate and E-commerce Sales & Solutions
2022 Greenwich Share Leader
- #1 U.S. Large Corporate Cash Management Market Penetration
- #1 U.S. Large Corporate Trade Finance Market Penetration
- #2 U.S. Large Corporate Banking Market Penetration
2022 Greenwich Quality Awards
- U.S. Large Corporate Cash Management Quality
2022 Greenwich Excellence Awards
For Greenwich Excellence in U.S. Large Corporate Cash Management,
J.P. Morgan was recognized as excellent in 11 categories including:
- Accuracy of Operations
- Customer Service
- Ease of Doing Business
- Digital Platform Functionality
- Digital Platform Security Capabilities
- Innovation
- International Product Capability
- Real-Time Insights and Analytics on Payments and Receivables
- Quality of Advice
- Frequency of Contact
- Timely Follow-Up
For Greenwich Excellence in U.S. Large Corporate Trade Finance,
J.P. Morgan was recognized as excellent in five categories:
- Availability of Financing for Trade Finance Needs
- Error-Free Execution
- Speed of Error Correction
- Frequency of Contact
- Quality of Advice
For Greenwich Excellence in U.S. Large Corporate Banking,
J.P. Morgan was recognized as excellent in nine categories:
- Ease of Doing Business
- Effective Senior Management Support
- Effectiveness in Providing Customized Analytics
- Overall Digital Experience
- Coordination of Product Specialists
- Frequency of Contact
- Knowledge of International Banking Needs
- Knowledge of Transaction Banking Needs
- Proactive Provision of Advice
Methodology: From May through December 2022, Coalition Greenwich conducted 265 interviews in large corporate banking, 307 interviews in large corporate cash management and 130 interviews in trade finance at U.S.-based companies with $2 billion or more in annual revenue. Participants were asked about market trends and their relationships with their banks. Trade finance interview topics included product demand, quality of coverage and capabilities in specific product areas.