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Explore the Key highlights from the 2025 AFP® Digital Payments Survey Report above. You can also view our illustrated snapshot for more insights.
Payments made by checks
B2B check usage is down 7% in North America and Canada.1
26% in 2025
33% in 2022
Cross-border payments
The cross-border payments increase suggests a broader participation in international transactions.2
78% in 2022
Barriers to digital payments
Difficulty in convincing customers to pay digitally is the most-often cited major barrier.3
43% in 2025
30% in 2022
Most frequently cited barriers include customer and supplier acceptance, scarcity of IT resources and the cost of making changes to internal transactions.3
Positive impact of faster payments
In 2025, more than 30% of financial professionals report faster payments are having a positive impact on their organizations.4
28% for B2B
12% for B2C
B2B: Those using faster payments want to stay informed about new developments and adopt faster payment where beneficial5
For B2C: More are adopting a wait-and-see approach, while fewer are looking to stay current and adopt the system where beneficial5
The most widely used technology
In 2025, data analytics stands out as the most widely implemented technology.6
The top three benefits7:
81% cite reduced manual processes
74% cite reduced fraud and errors
63% cite enhanced AP processes automation
ISO 20022 standards8
Organizations that have migrated report they are valuable or very valuable to their businesses.
40% In 2025
44% In 2022
Those respondents whose organization currently use the standard have yet to leverage the data and technology offered and, therefore, may not have realized the value of ISO 20022.
Citations: 2025 AFP® Digital Payments Survey Report: 1page 8, 2page 22, 3page 32, 4page 41, 5page 42, 6page 49, 7page 51, 8page 56
Visit jpmorgan.com/payments to learn more about our digital solutions.
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© 2025 JPMorganChase. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC. Deposits held in non-U.S. branches are not FDIC insured. Non-deposit products are not FDIC insured. The statements herein are confidential and proprietary and not intended to be legally binding. Not all products and services are available in all geographical areas. Visit jpmorgan.com/paymentsdisclosure for further disclosures and disclaimers related to this content.
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