3 min read
Key takeaways
- In addition to leader recognitions, J.P. Morgan earned a total of 21 Greenwich Excellence award recognitions.
- Only bank to achieve the distinction of Excellence in Trade Finance.
- Earned distinction of Excellence in 10 out of the 11 categories that were awarded for Cash Management.
J.P. Morgan Payments has been recognized in the 2023 Greenwich Leaders benchmarking survey as the #1 market penetration leader and the outright quality leader for Cash Management and Trade Finance supporting U.S. firms with $2 billion or more in sales.
Within Cash Management, Trade Finance and Large Corporate Banking, J.P. Morgan also earned a total of 21 Greenwich Excellence award recognitions.
Excellence in U.S. Cash Management
In the Cash Management category, the firm was the sole recipient for Innovation, Quality of Advice, Customer Service, Accuracy of Operations, International Product Capability, Frequency of Contact and Timely Follow-Up.
J.P. Morgan earned the distinction of Excellence in 10 out of the 11 categories that were awarded for Cash Management.
Excellence in U.S. Trade Finance
In Trade Finance, the firm was the sole recipient for Effectiveness at Reducing Paperwork, Error-Free Execution, Frequency of Contact, Quality of Advice, Timely Follow-Up and Ease of Doing Business.
J.P. Morgan was the only bank to achieve the distinction of Excellence in the Trade Finance category.
“We strive to provide world class advisory services and keep our clients at the center of everything we do. Our goal is to provide innovative solutions that give our clients the confidence they need to continue to grow their business. Proud to be part of this team.”
James Fraser
Global Head of Trade & Working Capital, Head of EMEA Payments, J.P. Morgan
Excellence in U.S. Large Corporate Banking
The firm also received accolades within the U.S. Large Corporate Banking category, retaining #2 ranking in market penetration and earning five Greenwich Excellence awards: Ease of Doing Business, Effective Senior Management Support, Knowledge of Transaction Banking Needs, Proactive Provision of Advice and Coordination of Product Specialists
Methodology: From April through November 2023, Coalition Greenwich conducted 236 interviews in large corporate banking, 265 interviews in large corporate cash management and 108 interviews in trade finance at U.S.-based companies with $2 billion or more in annual revenue. Participants were asked about market trends and their relationships with their banks. Trade finance interview topics included product demand, quality of coverage and capabilities in specific product areas.
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