Retail (Consumption)Watch video
We expect stickiness in some consumer consumption behaviors in beverage, household and personal care products post-pandemic, though this will likely be below the pandemic peak, our survey of 600 U.S. consumers (household purchase decision makers) suggests.
In non-alcoholic beverages and snacks, consumers expect to increase purchases post-pandemic vs pre-pandemic.
That said, some declines in intention to purchase at home will likely be partially offset by increased consumption in the away-from-home channels.
In key home care, consumers expect to increase purchases in all 16 categories that we surveyed, with the strongest net purchase intentions in health and hygiene products.