Contributors

Angelena Mascilli

Managing Director, Head of J.P. Morgan Wealth Management Banking

Angelena Mascilli works closely with Wealth Advisors and their clients – including individuals, families, foundations and small businesses – to understand their financial goals and propose strategic cash solutions to fulfill both short- and long-term liquidity needs. In conversations with clients and advisors, Angelena often discusses traditional JPMorganChase Bank products offered to J.P. Morgan Wealth Management clients, such as checking, savings and certificates of deposit, as well as short-term options for liquidity offered through investment accounts. Improving the client experience and deepening clients’ relationships with their advisors is at the core of Angelena’s work.

What is a lesson you learned about banking – both as an individual and in your role at J.P. Morgan – that informs how you bank today?

Before taking this role, I thought of my banking relationship as separate from my investment relationship: two different institutions, two different partners (my banker and advisor) – and I never really brought those conversations together.

After taking this role and working closely with advisors, I had a moment of clarity around the importance of bringing those relationships together so that I, as a client, could assemble a holistic view of my cash and what to do with it.

How did that moment of clarity come about for you?

In everyday conversations with our clients. I would listen to our clients talk about their life events – tax refunds, bonuses, the sale of a business – and the bank account was the first, but not necessarily the last, stop for that cash. Quickly, I realized that connecting that operational bank account with an investment strategy allowed our clients to help themselves get a better sense of how much cash is necessary for the day-to-day, and where a client could be exploring other options to make their money work harder for them. This is a framework I now employ in all my client work, as well as in managing my own finances.

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What are two key factors that high-net-worth individuals should consider when choosing a financial firm where they can also conduct their banking?

The first is the connection our clients make with their advisor and with J.P. Morgan, to share their financial goals as well as how they think about cash. As client portfolios grow over time, they require an advisor that can address and facilitate their diverse financial needs, including cash and investment management, estate planning, tax optimization and philanthropic advisory. At J.P. Morgan, you’ll be able to connect with an advisor who has access to the depth and breadth of our platform, as well as the products and services available at J.P. Morgan, and can leverage that platform for your specific needs.

The second factor I’d highlight is how we bank our clients. As a high-net-worth investor, we know that your lifestyle is busy and complex – and you should expect a high level of personalization because, like a wealth management strategy, banking services are not one-size-fits-all. Things like simplicity of service, access to funds when you need them, privacy and confidentiality, fee transparency and elevated digital services are all great examples of how we help make our clients’ lives a bit easier.

How can the reputation of a financial firm impact clients?

Our clients rely on the banking experience we provide in order to run their financial lives – things like receiving payments, paying bills, moving money and evaluating the interest rate environment. That’s why banking with a reputable firm that also has a long history of successfully addressing the varied financial needs of high-net-worth individuals is important. And for many clients, this experience helps preserve not just their own wealth, but also the legacy they wish to pass on to the next generation.

How can our service model provide value for our clients?

This is another way of describing what we mentioned above. The service model means your advisor can help you access the full range of JPMorganChase services, whether it is banking, investing or lending. Some benefits of this structuring include:

  • Having a single point of contact and sounding board across your different investment and bank accounts, rather than having to direct different questions to different teams.
  • Building a deeper and more personalized relationship with your advisor, who comes to really understand your goals, risk tolerance and preferences. This allows for the development of a wealth plan that is designed to meet the client’s needs.
  • Greater ease navigating complex financial situations, such as liquidity events, multiple income streams and diverse investments that would otherwise fall under different points of contact. With your advisor at the center of each component of your wealth, they can formulate specialized strategies.

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IMPORTANT INFORMATION

This material is for informational purposes only, and may inform you of certain products and services offered by J.P. Morgan’s wealth management businesses, part of JPMorgan Chase & Co. (“JPM”). Products and services described, as well as associated fees, charges and interest rates, are subject to change in accordance with the applicable account agreements and may differ among geographic locations. Not all products and services are offered at all locations. If you are a person with a disability and need additional support accessing this material, please contact your J.P. Morgan team or email us at accessibility.support@jpmorgan.com for assistance. Please read all Important Information.


GENERAL RISKS & CONSIDERATIONS
Any views, strategies or products discussed in this material may not be appropriate for all individuals and are subject to risks. Investors may get back less than they invested, and past performance is not a reliable indicator of future results. Asset allocation/diversification does not guarantee a profit or protect against loss. Nothing in this material should be relied upon in isolation for the purpose of making an investment decision. You are urged to consider carefully whether the services, products, asset classes (e.g. equities, fixed income, alternative investments, commodities, etc.) or strategies discussed are suitable to your needs. You must also consider the objectives, risks, charges, and expenses associated with an investment service, product or strategy prior to making an investment decision. For this and more complete information, including discussion of your goals/situation, contact your J.P. Morgan representative.

NON-RELIANCECertain information contained in this material is believed to be reliable; however, JPM does not represent or warrant its accuracy, reliability or completeness, or accept any liability for any loss or damage (whether direct or indirect) arising out of the use of all or any part of this material. No representation or warranty should be made with regard to any computations, graphs, tables, diagrams or commentary in this material, which are provided for illustration/reference purposes only. The views, opinions, estimates and strategies expressed in this material constitute our judgment based on current market conditions and are subject to change without notice. JPM assumes no duty to update any information in this material in the event that such information changes. Views, opinions, estimates and strategies expressed herein may differ from those expressed by other areas of JPM, views expressed for other purposes or in other contexts, and this material should not be regarded as a research report. Any projected results and risks are based solely on hypothetical examples cited, and actual results and risks will vary depending on specific circumstances. Forward-looking statements should not be considered as guarantees or predictions of future events.

Nothing in this document shall be construed as giving rise to any duty of care owed to, or advisory relationship with, you or any third party. Nothing in this document shall be regarded as an offer, solicitation, recommendation or advice (whether financial, accounting, legal, tax or other) given by J.P. Morgan and/or its officers or employees, irrespective of whether or not such communication was given at your request. J.P. Morgan and its affiliates and employees do not provide tax, legal or accounting advice. You should consult your own tax, legal and accounting advisors before engaging in any financial transactions.

Legal Entity and Regulatory Information.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member FINRA and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

Bank deposit accounts and related services, such as checking, savings and bank lending, are offered by JPMorgan Chase Bank, N.A. Member FDIC.

This document may provide information about the brokerage and investment advisory services provided by J.P. Morgan Securities LLC (“JPMS”). The agreements entered into with JPMS, and corresponding disclosures provided with respect to the different products and services provided by JPMS (including our Form ADV disclosure brochure, if and when applicable), contain important information about the capacity in which we will be acting. You should read them all carefully. We encourage clients to speak to their JPMS representative regarding the nature of the products and services and to ask any questions they may have about the difference between brokerage and investment advisory services, including the obligation to disclose conflicts of interests and to act in the best interests of our clients.

J.P. Morgan may hold a position for itself or our other clients which may not be consistent with the information, opinions, estimates, investment strategies or views expressed in this document.  JPMorgan Chase & Co. or its affiliates may hold a position or act as market maker in the financial instruments of any issuer discussed herein or act as an underwriter, placement agent, advisor or lender to such issuer.