We no longer support this browser. Using a supported browser will provide a better experience.

Please update your browser.

Close browser message

Treasury and Payments

Improve your working capital, reduce fraud and minimize the impact of unexpected disruptions with our treasury solutions—from digital portals to integrated payables and receivables—all designed to make your operations smoother and more efficient.

Learn more about our treasury solutions:

Credit and Financing

Prepare for future growth with customized loan services, succession planning and capital for business equipment or technology.

Learn more about our credit and financing solutions:

Commercial Real Estate

Get the strategic support to be successful throughout market and real estate cycles with insights, hands-on service, comprehensive financial solutions and unrivaled certainty of execution.

Learn more about our commercial real estate solutions:

International Banking

Global opportunities mean global challenges. But real success means understanding the local markets you serve—which is why we bring the business solutions, insights and market perspective you need. 

Learn more about our international banking solutions:

Business Leaders Outlook

2023 Business Leaders Outlook: Tech

Our inaugural survey shows tech leaders expect a recession in 2023. But they’re more optimistic than U.S. business leaders overall.


Midsize tech industry leaders are more optimistic about the year ahead than U.S. executives overall, according to our 2023 Business Leaders Outlook survey.

Most tech leaders are positive about the global (57%), national (58%) and local (63%) economies—all at significantly higher rates than midsize U.S. business leaders in general. More than three-fourths (77%) are also optimistic about their industry’s performance in 2023, with 85% optimistic about their own company’s performance. And the majority of tech leaders surveyed expect increases in their revenue/sales (84%) and profits (73%).

But leaders anticipate challenges ahead—55% expect a recession in 2023. Most respondents still are dealing with inflation (76%), and nearly half said their supply chain issues have gotten worse over the past 12 months. To mitigate these pressures, tech leaders are mainly focused on raising prices (51%) and automating more processes (43%).

These challenges, however, may not hinder growth; 84% of leaders plan to add or keep employees this year. And roughly half are competing in the tight labor market by giving employees flexibility on where they work (52%) and when they work (48%).

 

Top takeaways

 

Two horizontal bar charts showing Tech: 58% and U.S.: 22%

National optimism

Over half of tech leaders are optimistic about the national economy, compared with 22% of U.S. leaders overall.

Big number showing 77%

Industry performance

More than three-fourths of U.S. tech leaders are optimistic about the industry’s performance.

Big number showing 55%

Recession concerns

While 65% of U.S. business leaders believe a recession is likely in 2023, only 55% of tech leaders agree.

   

Double ring pie chart showing 51% and 77%

Inflationary pressures

The majority of U.S. leaders are relying on price increases to account for inflation; only about half of tech leaders are doing so.

Big number showing 84%

Workforce outlook

The majority of tech leaders plan to add (52%) or keep (32%) staff in the next 12 months.

Double ring pie chart showing 73% and 37%

Cyber concerns

The majority of tech leaders have been impacted by a cyberattack in the last six months, compared with 37% of U.S. leaders overall.

About the survey

Started in 2011, the annual and midyear Business Leaders Outlook survey series provides snapshots of the challenges and opportunities facing executives of midsize companies in the United States. 

This year, 265 midsize tech industry respondents completed the online survey between Nov. 29 and Dec. 13, 2022. Results are within statistical parameters for validity; the error rate is plus or minus 6.0% at the 95% confidence interval.


 

Economic outlook and expectations

Over half of U.S. tech business leaders are optimistic about the global, national and local economies. And that optimism carries over to how they feel about their own companies.

 

Bullish on their own businesses

The vast majority of tech businesses (95%) expect their revenues to grow or hold steady. A slightly smaller percentage (90%) expect their capital expenditures to increase or remain the same.


 

Election effects

Tech leaders generally don’t expect many changes due to recent elections.


 

Business challenges

U.S. tech leaders face a number of challenges today, including persistent inflation, snarled supply chains, declining valuations and a competitive labor market.


 

Social responsibility


 

Business transitions and growth plans


 

Survey demographics

Note: Some numbers may not equal 100% due to rounding.

© 2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC. Visit jpmorgan.com/cb-disclaimer for disclosures and disclaimers related to this content.

Technology and Disruptive Commerce Startups Technology Business Leaders Outlook

Get in Touch and Stay Informed

icon
Loading...