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This E-Commerce Company Helps Consumers Spend Their FSA Money
There's no doubt that Chase is the best bank suited for us as we've grown. What drives the passion here at Health-E Commerce is really focusing on this health care industry where only one in five Americans actually takes advantage of a benefit that they have. And so the mission of fsastore.com is really to make it as simple as possible.
There's billions of dollars of waste, and we really are trying to educate and empower consumers to really take advantage of their hard-earned money.
What makes FSA Store unique is the passion of the executive team and the singular way in which they fulfill their mission. That came through to me as a consumer when it became easier for me to use my own FSA benefits. That's why we're so excited to continue to support FSA Store as they continue their growth trajectory.
We used to be one small e-commerce store and one account. Now, we're three e-commerce stores, multiple accounts, and the business has become much more complex. Anybody can provide great service to a big company. We wanted somebody that would provide that same level of personal service to a small, growing company. And we found that with JP Morgan Chase.
As FSA Store has grown, their banking needs have grown. We are in constant contact with them to understand how their business is changing. We can layer in the appropriate complexity and the right tools for them to be able to execute against those goals. And Cashflow 360 is a great example of that.
Before onboarding Cashflow 360, our billing and invoicing process was manual. It was painful. It was slow. We didn't have good visibility into what was going on. So we used to actually limit our bill pay to twice a month, because it took so long for the review process and the approval process.
The integration from Cashflow 360 and NetSuite has been fantastic. What we're able to do now is actually leverage that technology to grow, increase our transaction count without adding headcount. Our vendors are happier. Our internal customers are happier. Just the entire package.
As long as you have that communication, and you can marry up Chase's tools with the strategic vision of an executive team, you have a winning combination.
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