General contact information

The information below is for existing Commercial Banking clients.

General client service questions:
(866) 954-3718

J.P. Morgan Access® Technical Support:
(866) 872-3321

Chase Connect® Support:
(877) 226-0071; for Government, Healthcare, Higher Education and Not-For-Profit clients: (855) 893-2223

Image Deposit Direct Technical Support:
(866) 619-3060; for Virtual RemitSM Technical Support: (866) 872-3321

Positive Pay Solutions Center:
(800) 235-6286; Positive Pay fax: (817) 399-5550


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Chase Connect is a registered trademark of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly owned subsidiary of JPMorgan Chase & Co.