Ombudsman Affiliation as per Financial Services Act (FinSA)
The following applies to the below JPMC entities in Switzerland, collectively referred to as “JPMC Switzerland”:
- J.P. Morgan (Suisse) SA
- J.P. Morgan Securities plc, Zurich Branch
- JPMorgan Chase Bank, National Association, Zurich Branch
On 1 January 2020, the Financial Services Act (FinSA) entered into force. Under the FinSA, clients of financial service providers can avail themselves of an ombudsman procedure. For this purpose, the financial service providers must be affiliated to an ombudsman recognised by the Federal Finance Department (FDF).
JPMC Switzerland is affiliated to the Swiss Banking Ombudsman Foundation.
Swiss Banking Ombudsman Foundation
Bahnhofplatz 9, 8021 Zürich
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