North American Retail Economic Outlook 2026: What’s Next for Consumers, Retailers and the Global Economy
10:30 a.m. | Featured Session
In today’s swiftly changing retail environment, it’s essential to grasp the dynamics of evolving consumer behaviors and prioritize outstanding customer experiences. This session will explore the transformative retail trends of 2026 and beyond, alongside strategies that can equip retailers with a roadmap to tackle the challenges and opportunities presented by an aging population and shifting buying behaviors.
Joyce Chang has more than 35 years working in global research across financial institutions. She has expertise in FICC, emerging markets, macro, cross-asset, strategic investment and thematic research.
Featured Speakers
Featured Speakers
Joyce Chang
Managing Director and Chair of Global Research, J.P. Morgan
Turning Transactions into Transformations: How Payment Data Fuels the Future of Retail
2:00 p.m. | Big Idea Stage
Featuring bold case studies and breakthrough innovations, this session reveals how payment intelligence is reshaping the retail landscape, empowering brands to innovate fearlessly and capture new opportunities in a rapidly evolving market. Don’t miss the conversation that’s setting the blueprint for retail’s next big leap.
Kate Walton has a 20-year record of leading high-performing global teams and delivering results across mid-market, enterprise and strategic businesses. She is passionate about building large, mission-driven, diverse teams; scaling digital transformation and technology; and delivering customer-driven results.
Featured Speakers
Featured Speakers
Kate Walton
Chief Commercial Officer, J.P. Morgan
Attend our interactive demos at NRF and discover how we can help you elevate the customer journey. Explore personalized shopper experiences, actionable insights and reporting tools and online and in-store checkout solutions.
Personalized payment experience
Transform the shopping journey with a personalized checkout experience.
Actionable insights and reporting
Unlock your business’ full potential and make strategic growth decisions with in-depth payments analytics and insights.
In-store and online checkout
Put security, speed and stability first with flexible payments solutions that let your customers shop anywhere, anytime, from any device.
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For today’s retailers, keeping pace with technology and consumer demand is vital—requiring you to think beyond transactions. We combine decades of payments expertise with trusted, scalable commerce solutions and back-office reporting tools to help you provide a more efficient customer experience.
© 2025 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC. Deposits held in non-U.S. branches are not FDIC insured. Non-deposit products are not FDIC insured. The statements herein are confidential and proprietary and not intended to be legally binding. Not all products and services are available in all geographical areas. Visit jpmorgan.com/paymentsdisclosure for further disclosures and disclaimers related to this content.