How Payments Can Enhance the Customer Experience
Learn how customer experiences, data insights and new business models are influencing the payments strategies of more than 300 business leaders.
J.P. Morgan and Forbes collaborated to understand and share the payment priorities and objectives of today’s business leaders.
In “Payments' Potential: How Payments Can Enhance the Customer Experience and Spur Innovation”, a diverse set of business leaders and J.P. Morgan experts explore the challenges and opportunities of today’s increasingly global digital marketplace.
This report covers insights on:
- What customers are looking for in payments
- How data science can enhance security and accelerate business growth
- Ways to deal with multiple business and payment models
- The complexity of payments when expanding globally