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Germany
Germany Regulatory Information
- 2021 Annual Report (English)
- 2020 Annual Report (English)
- 2019 Annual Report (English)
- 2018 Annual Report (English)
- 2017 Annual Report (English)
- 2016 Annual Report (English)
- 2015 Annual Report (English)
- 2014 Annual Report (English)
- 2013 Annual Report (English)
- 2012 Annual Report (English)
- 2011 Annual Report (English)
- 2010 Annual Report (English)
- 2009 Annual Report (English)
- 2008 Annual Report (English)
- 2007 Annual Report (English)
- 2021 Annual Report (Deutsch)
- 2020 Annual Report (Deutsch)
- 2019 Annual Report (Deutsch)
- 2018 Annual Report (Deutsch)
- 2017 Annual Report (Deutsch)
- 2016 Annual Report (Deutsch)
- 2015 Annual Report (Deutsch)
- 2014 Annual Report (Deutsch)
- 2014 Semi-Annual Report (Unaudited)
- 2013 Annual Report (Deutsch)
- 2013 Semi-Annual Report (Unaudited)
- 2012 Annual Report (Deutsch)
- 2012 Semi-Annual Report (Unaudited)
- 2011 Annual Report (Deutsch)
- 2011 Semi-Annual Report (Unaudited)
- 2010 Annual Report (Deutsch)
- 2010 Semi-Annual Report (Unaudited)
- 2009 Annual Report (Deutsch)
- 2009 Semi-Annual Report (Unaudited)
- 2008 Annual Report (Deutsch)
- 2008 Semi-Annual Report (Unaudited)
- 2007 Annual Report (Deutsch)
- 2007 Semi-Annual Report (Unaudited)
Current Reports can be found on Investor Relations
Full Terms and Conditions of Capital Instruments
- Tier 2 instrument USD 3500 mm
- Tier 2 instrument EUR 6920 mm
- Tier 2 Instrument EUR 840 mm
- Tier 2 Instrument EUR 1630 mm
- Main Features of Capital Instruments
Remuneration Reports
In the event that J.P. Morgan SE provides investment advice it will not be conducted as fee-based investment advisory (“Honorar-Anlageberatung”). In the context of the investment advice inducements can be accepted and retained.
This sets out details of our complaints handling process for all complaints made against J.P. Morgan SE. The Firm operates a complaints management policy that aims to ensure all complaints are dealt with fairly, consistently and promptly.
Making a Complaint
If you are a client or potential client of J.P. Morgan SE, and are dissatisfied with or have a complaint about a product or service offered by J.P. Morgan SE, you can make a complaint by contacting your usual JP Morgan relationship, sales or service contact or by writing to the contact given below.
J.P. Morgan SE
Complaints Management
TaunusTurm
Taunustor 1
60310 Frankfurt am Main
complaints.management.germany@jpmorgan.com
Handling your complaint
The Firm has internal policies in place to address how complaints are managed by the Firm. Once we have received your complaint, we aim to resolve the issue as quickly as possible and in a consistent manner. Your complaint will be promptly acknowledged and investigated by the complaints management function which is independent from the functions and circumstances giving rise to the complaint. Throughout the investigatory process we will keep you up to date with our progress and aim to provide you with a substantive response. After investigation, we aim to provide you with a final response communication as soon as possible. In case of a payment services related complaint the firm will comply with the relevant provisions imposed by the Payment Services Directive II, which were implemented in § 62 ZAG (15/35 working days for response) in Germany. Furthermore, in case of MiFID complaints (i.e. complaints related to the provision of investment services or ancillary services) the independent Compliance function will review the complaints data and their resolution to ensure that all risks and problems are identified and addressed. The Firm maintains records of the complaints it receives and the measures taken for their resolution.
If required, JP Morgan will submit information with regards to your complaint to the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) as the responsible German regulator.
Alternative Dispute Resolution
If we have not been able to resolve your complaint, or you are not satisfied with our response then you may be entitled to refer your complaint to the Financial Ombudsman Service in Germany.
Details about the Financial Ombudsman Service (FOS) can be found here on the website of the Financial Ombudsman: https://bankenombudsmann.de/. You can contact the service as follows:
Kundenbeschwerdestelle beim Bundesverband deutscher Banken:
Postfach 04 03 07
10062 Berlin
Tel.: +49 (0) 30 1663-3166
Fax: +49 (0) 30 1663-3169
ombudsmann@bdb.de
https://bankenombudsmann.de/
Further details are specified in the respective rules of procedure "Verfahrensordnung für die Schlichtung von Kundenbeschwerden im deutschen Bankgewerbe", which is made available upon request or which can be assessed on the Internet at www.bankenverband.de.
Complaints can also be addressed to the relevant Supervisory Authority:
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Dienstsitz Bonn:
Graurheindorfer Straße 108
53117 Bonn
Dienstsitz Frankfurt am Main:
Marie-Curie-Str. 24 - 28
60439 Frankfurt am Main
Global Regulatory Disclosures
Changes to Interbank Offered Rates (IBORS) and other benchmark rates
J.P. Morgan Corporate & Investment Bank Spot FX Disclosures
Disclosure to Wholesale Fixed Income, Currency, Commodities and Equities Products Clients
Notice to commercial customers - Regulation GG
Government Sponsored Enterprises Disclosure
J.P. Morgan Capital Introduction Program Disclosure
Notice to Australian clients - ASIC Class Orders
Notice to Canadian clients - Reliance on International Dealer Exemption
Statement of Material Auction Practices and Procedures
Financial Markets Standards Board
Statement of Commitment to the FX Global Code
FX Global Code - J.P. Morgan Chase & Co Liquidity Provider Cover Sheet
Statement of Commitment to the Global Precious Metals Code JPMorgan Chase Bank, N.A. - London Branch
Statement of Commitment to the Global Precious Metals Code J.P. Morgan Securities plc
Statement of General Principles with respect to Allocations and Marketing of Securities
By Regulation
FRANDT - OTC Clearing Onboarding Process (J.P. Morgan SE)
FRANDT - RFP Template (J.P. Morgan SE)
EMIR Clearing Member Disclosure (JPMorgan Chase Bank)
EMIR Clearing Member Disclosure (J.P. Morgan Securities LLC)
EMIR and MiFIR Clearing Member Disclosure (J.P. Morgan Securities plc)
EMIR and MiFIR Clearing Member Disclosure (J.P. Morgan SE)
EMIR Clearing Member Pricing Disclosure (JPMorgan Chase Bank) – Securities Clearing
EMIR Clearing Member Pricing Disclosure (J.P. Morgan Securities plc) – Securities Clearing
EMIR: Intragroup Margin Requirement Exemptions
MiFIR Clearing Member Disclosure for MiFIR Indirect Clearing (J.P. Morgan Securities LLC)
J.P. Morgan Payment Initiation Services - Payment Service User Terms and Conditions (English)
J.P. Morgan Payment Initiation and Account Information Service - Privacy Policy (English)
J.P. Morgan Payment Initiation Services - Payment Service User Terms and Conditions (German)
J.P. Morgan Payment Initiation and Account Information Service - Privacy Policy(German)
J.P. Morgan Payment Initiation Services - Payment Service User Terms and Conditions (Spanish)
J.P. Morgan Payment Initiation and Account Information Service - Privacy Policy (Spanish)
J.P. Morgan Payment Initiation Services - Payment Service User Terms and Conditions (Italian)
J.P. Morgan Payment Initiation and Account Information Service - Privacy Policy (Italian)
J.P. Morgan Payment Initiation Services - Payment Service User Terms and Conditions (Catalan)
J.P. Morgan Payment Initiation and Account Information Service - Privacy Policy (Catalan)
J.P. Morgan Payment Initiation and Account Information Service - Privacy Policy - UK Only
Securities Financing Transactions Regulation (SFTR) Information Statement (English)
Securities Financing Transactions Regulation (SFTR) Information Statement (French)
Securities Financing Transactions Regulation (SFTR) Information Statement (German)
Securities Financing Transaction Regulation (SFTR) UK Information Statement (English Version)
By Business
Terms of Business Applicable to Securities Transactions on Asia Pacific (ex-Japan) Markets
Investment Bank Legal Entity Disclosures
Trade Matching and “Last Look” in the Wholesale Electronic Foreign Exchange and Commodities Markets
High and Low Rates in the Wholesale Foreign Exchange Market
J.P. Morgan Global Research Company-Specific and Other Regulatory Disclosures
Prime Finance Business Disclaimer
External Business Conduct Disclosure
J.P. Morgan Markets Disclosures
J.P. Morgan Securities LLC Special Disclosure Statement and Regulatory Disclosures
Key Investor Information Documents Relating to UCITS Funds
Global Cash Equities Alpha Capture Disclaimer
J.P. Morgan Capital Advisory Group Disclosure
India Product Disclosure Statements
Investment Banking Marketing disclosure - August 2022
Private Bank and Private Wealth Management Legal Entity Disclosures
U.S. Corporate & Investment Bank Privacy Notice
Private Bank and J.P. Morgan Securities Swap Dealer Associated Persons Disclosures
Private Bank Risk Disclosure Booklet (excluding Trust & Estate) (for Managed Investments)
Private Bank Trust & Estate Risk Disclosure Booklet (for Managed Investments)
Risks of Certain Investments for Private Bank and J.P. Morgan Securities
Equity Market Transactions Fees and Charges
Summary of Pricing and Allocation Policy
Summary of our Best Execution Policy / Guideline – Asia Private Bank
Time Deposit Terms
Time Deposit Terms – JPMorgan Chase Bank, N.A., London branch
Time Deposit Terms – J.P. Morgan Securities plc
Money Market Transactions
Money Market Transactions – JPMorgan Chase Bank, N.A. Bangkok Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. Ho Chi Minh City Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. Manila Branch
Money Market Transactions – JPMorgan International Finance Ltd., Manila Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. Seoul Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Tianjin Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Shanghai Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Beijing Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Guangzhou Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Chengdu Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Harbin Branch
Money Market Transactions – JPMorgan Chase Bank (China) Company Limited Suzhou Branch
Money Market Transactions – JPMorgan (South East Asia) Limited
Money Market Transactions – JPMorgan Chase Bank, N.A. Singapore Branch
Money Market Transactions – JPMorgan Securities Asia (PTE) Limited
Money Market Transactions – JPMorgan Chase Bank, N.A. Sydney Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. New Zealand Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. Mumbai Branch
Money Market Transactions – JPMorgan Securities India
Money Market Transactions – JPMorgan Chase Bank, N.A. Taipei Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. Tokyo Branch
Money Market Transactions – JPMorgan Securities Japan
Money Market Transactions – JPMorgan Chase Bank, N.A. Labuan Branch
Money Market Transactions – JPMorgan Chase Bank Berhad Branch
Money Market Transactions – JPMorgan Chase Bank, N.A. Hong Kong Branch
Money Market Transactions – JPMorgan Securities (Asia Pacific) Limited
Money Market Transactions – JPMorgan Chase Bank, N.A. Jakarta Branch
By Legal Entity
CFTC Rule 1.55(k) and 1.55(o): FCM-Specific Disclosure Document
JPMorgan-Securities-LLC-Special-Disclosure-Statement-and-Regulatory-Disclosures
J.P. Morgan Securities LLC (“JPMS”) Regulatory Disclosures – Fixed Income
Rule 5320 – Prohibition Against Trading Ahead of Customer Orders
Rule 5270 – Prohibition on Front Running Customer Block Transactions
Disclosure to Clients for Compliance with FINRA Rule 4370
JPMS Large Trader LTID Disclosure Form
Disclosure of SEC Required Order Execution Information
J.P. Morgan Securities Inc. Name Change to J.P. Morgan Securities LLC
Institutional Brokerage business of JPMS ERISA Section 408(b)(2) Disclosure
U.S. Corporate & Investment Bank Privacy Notice
Important Notice Regarding Callable Securities
Client Statement Disclosure for Futures and Foreign Equity Options
By Region
APAC Pacific Equities IOI Charter – Due Diligence Questionnaire
Singapore: Best Execution Arrangement
APAC Legal Entity Information – Incorporation Details & Regulatory Status Disclosures
Asian Transaction Disclosures (Trading Asian Markets using Electronic Connectivity)
China: China Connect Terms and Disclosures
China: China ST Stocks Risk Disclosure Statement
Japan: J.P. Morgan Securities LLC (Gentan)
Singapore: Direct Market Access
Singapore: Singapore Investor Handbook
JP Morgan to offer agency trading on SG dual listed PH stock
Hong Kong Disclosures
- Hong Kong: J.P. Morgan Securities (Asia Pacific) Limited - CG-1 Disclosures
- Hong Kong: Order Handling Policy and Best Execution Arrangement of JPMHK
- Hong Kong: Complaint Handling Procedure
- Hong Kong: Automated Trading Services
- Hong Kong: Short Sales on the Hong Kong Stock Exchange
- Hong Kong: Hong Kong Electronic Trading Rules – Sub-Delegation of Direct Market Access
- Hong Kong: JPM-X Guidelines
- Hong Kong: Terms in relation to the secondary trading of SPACs listed on the Stock Exchange of Hong Kong
- Disclosure obligation under Hong Kong Takeover Code
Australia & New Zealand Disclosures
- Notice to Australian clients - ASIC Class Orders
- Australia: JPM-X General Disclosure
- Australia: Best Execution Disclosure
- Australia: Client Order Priority and Allocation Disclosure
Notice to Canadian clients – Reliance on International Dealer Exemption
Material Safety Data Sheets for products issued by J.P. Morgan Ventures Energy Corporation
EMEA Legal Entity Information – Incorporation Details & Regulatory Status Disclosures
Governance
Terms of Business
- Terms of Business for Eligible Counterparties
- Terms of Business for Professional Clients
- Terms of Business For Professional Clients - JPM SE and JPM Dublin plc
- Terms of Business For Eligible Counterparties - JPM SE and JPM Dublin plc
- Terms of Business – J.P. Morgan Credit Institutions
- Terms of Business – Client Money Rules
Russia: Short sales on the Russian Stock Exchanges
United Kingdom
- PPN 6/21 Carbon Reduction Plan
- Execution Policy
- J.P. Morgan Execution Policy
- Appendix 1 – List of Execution Venues
- Appendix 2 – EMEA Cash Equities Execution Policy
- Appendix 3 – EMEA Exchange Traded Derivatives (ETD) Execution Policy
- Appendix 4 – EMEA Securities Services Execution Policy
- Appendix 5 – EMEA Fixed Income, Currency, Commodities and OTC Equity Derivatives Execution Policy
- Appendix 6 – J.P. Morgan Mansart: Execution Policy
- Supplementary Information
- Corporate Access Services provided by J.P. Morgan Securities plc
- Costs and Charges Ex-Ante Disclosure
- J.P. Morgan Europe Limited Complaints Data
- UK Gender Pay Gap Reports
- Systematic Internaliser – Commercial Policy
- Product and Services Risk Disclosures
- Central Securities Depositories Regulation (CSDR) Costs Disclosure: JPMorgan Chase Bank, N.A., London Branch; J.P. Morgan SE; J.P. Morgan (Suisse) S.A.; and JPMorgan Chase Bank N.A.
- Central Securities Depositories Regulation (CSDR), Participant Disclosure Document: JPMorgan Chase Bank N.A., London Branch
- Approach to Product Governance in Wholesale Markets
- UK Complaints Handling Process For Specified Legal Entities
Ireland
France
Poland
Switzerland
- Deposit Insurance in Switzerland – esisuisse
- Ombudsman Affiliation as per Financial Services Act (FinSA)
Regulatory Inspections
- Summary report from exam conducted in February 2019 by the Danish Financial Supervisory Authority (Finanstilsynet) on J.P. Morgan’s depositary services can be found here in Danish
Learn more
Further regulatory and financial information relating to JPMorgan Chase & Co. can be found in Investor Relations. For additional country-specific regulatory information, please Select another country.
J.P. Morgan is a marketing name for businesses of JPMorgan Chase & Co. and its subsidiaries and affiliates worldwide.
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