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Cybersecurity Awareness

Protect your email account— or be vulnerable to cybercriminals

Think of all that could possibly be discovered in your email communications — account numbers, passwords, tax information, income details, Social Security numbers — and what might happen if that information fell into the wrong hands.

Prevent fraud stemming from email account takeovers:

  • Do not open emails, click links or download files sent by strangers.
  • Change your email account password every 90 days. To create a strong password, use a combination of 10 to 15 upper- and lowercase letters, numbers and special characters.
  • Enable two-factor authentication with your email account provider.
  • Install anti-virus software on your computer and devices, and sign up for automatic updates to keep your software up-to-date.

Secure your life online

The J.P. Morgan Cyber Top Tips details steps to take to help guard your assets and information.

Protect all of your accounts, devices and apps with strong passwords

Create strong passwords for every account and device you use online: Combine 10 to 15 upper- and lowercase letters, numbers and special characters to create strong passwords. Create a unique password for each account.

Enable two-factor authentication whenever possible

Two-factor authentication gives an account an extra layer of protection from cybercriminals. It is available from email providers and on most online banking, finance, e-commerce and social media sites. Your Client Service Team can help you enable two-factor authentication on your J.P. Morgan OnlineSM account(s).

Be wary of emails containing wire payment instructions

Before you make a payment, verify the authenticity of the request by telephone. Use a telephone number known to you or available from an independent source, not a number contained in the email. Requests for payments to overseas bank accounts or any late changes to expected wire instructions should be especially scrutinized and validated.

Add alerts to your online bank accounts

Check your account balances and transactions for fraudulent activity each day. Go to the online account setting feature of your J.P. Morgan Online, J.P. Morgan MobileSM and J.P. Morgan ACCESS® accounts. Click on alerts and follow the directions.

Please contact your J.P. Morgan Wealth Management Advisor with any questions or concerns.



This information is provided for educational and informational purposes only and is not intended, nor should it be relied upon, to address every aspect of the subject discussed herein. The information provided is intended to help clients protect themselves from cyber fraud. It does not provide a comprehensive listing of all types of cyber fraud activities and it does not identify all types of cybersecurity best practices. You, your company or organization is responsible for determining how to best protect itself against cyber fraud activities and for selecting the cybersecurity best practices that are most appropriate to your needs. Any reproduction, retransmission, dissemination or other unauthorized use of this document or the information contained herein by any person or entity is strictly prohibited.


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J.P. Morgan Chase Bank N.A., Member FDIC. Not a commitment to lend. All extensions of credit are subject to credit approval.

Investments in alternative investment strategies is speculative, often involves a greater degree of risk than traditional investments including limited liquidity and limited transparency, among other factors and should only be considered by sophisticated investors with the financial capability to accept the loss of all or part of the assets devoted to such strategies.

Borrowing with securities as collateral involves certain risks, including the possibility that you may need to deposit additional securities and/or cash in the account to meet a maintenance call, and that securities in the account may be sold to meet the maintenance call.  Proper management of your account and a thorough understanding of the conditions that may affect your investments will assist you in effectively using the margin lending program.​

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

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