COVID-19 update


Coronavirus readiness

Like you, we’re continuing to monitor the latest news about COVID-19, especially as it affects our clients and employees. We’re doing all we can to make sure that the entire J.P. Morgan team is available to you. You can count on us at times like this.

We’re here to help.

Your J.P. Morgan team is here to help you navigate the financial-market volatility and keep you on track to meet your goals. Stay informed with our latest market views in this rapidly changing environment. In addition, if you’ve been affected by COVID-19 and need help with your account, please contact us.

Be aware of fraudsters. No one from J.P. Morgan will contact you to request confidential information. See our advice to protect yourself from fraud, and the Federal Trade Commission’s advice to consumers to protect yourself from scams.

For the latest information about COVID-19, visit the CDC’s resource center.

We also want you to have confidence that you can bank virtually anywhere, anytime with J.P. Morgan OnlineSM and the J.P. Morgan Mobile® app.


For our clients impacted by U.S. Postal Service disruptions

At this time, COVID-19-related mail delivery disruptions may mean that the U.S. Postal Service is unable to deliver important account-related information, such as statements, transaction confirmations, fund supplements, proxy statements and corporate action notices, to you in a timely manner.

If you live in an impacted area, we encourage you to elect paperless delivery. Doing so will enable you to continue to receive most of your important account information and documentation without interruption.

If you choose not to receive your communications by paperless delivery, we will take reasonable steps to send materials to you by postal mail within seven (7) days after mail delivery services resume in your country of residence.

To see the current status of delivery disruptions, please visit the U.S. Postal Service’s website at

Protect your information

Set up custom alerts, and rest assured knowing your information is protected by multiple layers of cybersecurity.

If you haven’t already:


Get the J.P. Morgan Mobile® app on the App Stores



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