COVID-19 update
Coronavirus readiness
Like you, we’re continuing to monitor the latest news about COVID-19, especially as it affects our clients and employees. We’re doing all we can to make sure that the entire J.P. Morgan team is available to you. You can count on us at times like this.
We’re here to help.
Your J.P. Morgan team is here to help you navigate the financial-market volatility and keep you on track to meet your goals. Stay informed with our latest market views in this rapidly changing environment. In addition, if you’ve been affected by COVID-19 and need help with your account, please contact us.
Be aware of fraudsters. No one from J.P. Morgan will contact you to request confidential information. See our advice to protect yourself from fraud, and the Federal Trade Commission’s advice to consumers to protect yourself from scams.
For the latest information about COVID-19, visit the CDC’s resource center.
We also want you to have confidence that you can bank virtually anywhere, anytime with J.P. Morgan OnlineSM and the J.P. Morgan Mobile® app.
You’ll be able to:
You’ll be able to:
Stay informed and manage your money seamlessly, across all your devices
View your account balances, transactions and positions on desktop, phone and tablet.
Move money securely and easily
Transfer money between your J.P. Morgan accounts, wire funds domestically and internationally, and schedule one-time and recurring payments.
Deposit checks anytime, anywhere
Deposit checks just by taking a photo on your phone or tablet with Chase QuickDeposit℠.
Go paperless, and view and download statements and tax documents
Manage your paperless preferences, and bulk-download up to 7 years of account statements and documents.
For our clients impacted by U.S. Postal Service disruptions
At this time, COVID-19-related mail delivery disruptions may mean that the U.S. Postal Service is unable to deliver important account-related information, such as statements, transaction confirmations, fund supplements, proxy statements and corporate action notices, to you in a timely manner.
If you live in an impacted area, we encourage you to elect paperless delivery. Doing so will enable you to continue to receive most of your important account information and documentation without interruption.
If you choose not to receive your communications by paperless delivery, we will take reasonable steps to send materials to you by postal mail within seven (7) days after mail delivery services resume in your country of residence.
To see the current status of delivery disruptions, please visit the U.S. Postal Service’s website at www.USPS.com.
Protect your information
Set up custom alerts, and rest assured knowing your information is protected by multiple layers of cybersecurity.
LEARN MORE ABOUT OUR FIRM AND INVESTMENT PROFESSIONALS AT FINRA BROKERCHECK.
To learn more about J.P. Morgan’s investment business, including our accounts, products and services, as well as our relationship with you, please review our J.P. Morgan Securities LLC Form CRS (PDF) and Guide to Investment Services and Brokerage Products.
This website is for informational purposes only, and not an offer, recommendation or solicitation of any product, strategy service or transaction. Any views, strategies or products discussed on this site may not be appropriate or suitable for all individuals and are subject to risks. Prior to making any investment or financial decisions, an investor should seek individualized advice from a personal financial, legal, tax and other professional advisors that take into account all of the particular facts and circumstances of an investor's own situation.
This website provides information about the brokerage and investment advisory services provided by J.P. Morgan Securities LLC (JPMS). When JPMS acts as a broker-dealer, a client's relationship with us and our duties to the client will be different in some important ways than a client's relationship with us and our duties to the client when we are acting as an investment advisor. A client should carefully read the agreements and disclosures received (including our Form ADV disclosure brochure, if and when applicable) in connection with our provision of services for important information about the capacity in which we will be acting.
J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member FINRA, and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
INVESTMENT AND INSURANCE PRODUCTS ARE: • NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investments in alternative investment strategies is speculative, often involves a greater degree of risk than traditional investments including limited liquidity and limited transparency, among other factors and should only be considered by sophisticated investors with the financial capability to accept the loss of all or part of the assets devoted to such strategies.
Borrowing with securities as collateral involves certain risks, including the possibility that you may need to deposit additional securities and/or cash in the account to meet a maintenance call, and that securities in the account may be sold to meet the maintenance call. Proper management of your account and a thorough understanding of the conditions that may affect your investments will assist you in effectively using the margin lending program.
Please read additional Important Information in conjunction with these pages.
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