IDD to CQD Migration

Welcome to Chase Quick Deposit (CQD)! CQD enables you to scan check deposit items and use the images to make deposits electronically into your Chase checking account. With our new integrated platform, you will enjoy many of the same features you have today on Image Deposit Direct^® (IDD).

As you move through the upgrade from IDD to CQD, this site will provide insightful information on CQD and the transition process. Be sure to bookmark this site and visit it frequently for updated information.

The following transition tools will assist you in preparing for your transition to CQD.

Your Transition Tools

• What You Should Know documents the important details that you should be aware of as you transition to CQD
• Your Action Required lists all the time-sensitive action items that you must complete to prepare for the transition

Additional References

• CQD User Guide provides detailed functionality of CQD and steps on how to install your scanner
• CQD Online Tutorial movie showing the CQD functionality
• Product Sheet provides detailed product information on CQD
• Service Codes lists updated billing codes and descriptions

CQD Contacts

• For questions related to your transition, call the IDD to CQD migration hotline at 866-872-3331.
• For questions about CQD after your migration is complete, please call:
  • Chase Quick Deposit for Chase Online^SM for Business
    • 1-877-CHASEPC (1-877-242-7372)
    • when prompted, select option 3, then option 4
    • 6:00 a.m. to midnight Eastern Time (ET), seven days a week
    • www.chase.com/business (click on "Online Services")
  • Chase Quick Deposit for Chase Commercial Online^SM
    • 1-877-226-0071
    • 7:00 a.m. to 10:00 p.m. Eastern Time (ET), Monday through Friday
    • www.chase.com/bankonline