Treasury Services

Treasurers Find Their Voice in the Business Resiliency Conversation

J.P. Morgan’s Jennifer Barker and Karen Webster, CEO of PYMNTS.com, discuss the ways digital payment and treasury tools help organizations promote readiness and resiliency. This is the fifth in a podcast series on the “Digital Transformation of Treasury.” This podcast was originally published on PYMNTS.com.


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  • The global pandemic has caused many organizations to rapidly digitize payments and treasury functions, a trend expected to continue after the COVID-19 risks have been mitigated.
  • Corporate treasurers will play a key role in maximizing investments in digitizing payments and cash management.
  • An enterprise-wide focus is needed to help identify and mitigate operational and financial risk that is introduced by increasing uncertainty and volatility.
  • When properly informed and empowered, treasury and finance teams are in a unique position to allocate cash in ways that can help effectively promote liquidity and cash flow resiliency.
  • Technology, specifically cloud enablement, was key to the survival of many businesses as the pandemic hit and now treasurers are focusing on long-term financial resiliency.
  • Shifting from paper checks to card-based payment methods, like Single-Use AccountsSM can help enable a business to quickly achieve near-term business resiliency while gaining access to capital float and card program rebate. Similarly, adopting dual currency invoicing and the ability to pay vendors in their local currency can help improve efficiency and reduce reconciliation queries.
  • Third-party risk management will grow in importance as a way to help achieve and maintain effective business resiliency and supply chain risk mitigation.
  • Corporate treasurers should have a strong voice in promoting business-wide financial stability and cash flow resiliency.
Jennifer Baker

JENNIFER BARKER, MANAGING DIRECTOR, HEAD OF WHOLESALE PAYMENTS PRODUCT DELIVERY FOR COMMERCIAL BANKING AND THE COPORATE & INVESTMENT BANK 

Jennifer is the Head of Wholesale Payments Product Delivery for Commercial Banking and the Corporate & Investment Bank. She's responsible for scaling and integrating payments platforms across both businesses through a unified team that's defining the product strategy, segmenting clients and packaging solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams. Before taking on this expanded role, Jennifer was the Head of Treasury and Digital Solutions, where she determined and executed the Treasury Services and Digital product strategy for Commercial Banking. Jennifer has a BA from James Madison University and an MBA from The University of Michigan. She and her family live in Dallas.

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