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J.P. Morgan ACCESS Security Center

Fraudulent E-mail Examples

E-mail fraud is a common tool of an identity thief. It can take many forms, but is usually harsh, demanding and threatening. Here are some examples received by customers. Please remember that these are not legitimate messages - DO NOT RESPOND.

Phishing Example 1: Official Looking Email from US Tax Court

Fraudulent Email Example

Phishing Example 2: Urgent Request to Validate Personal Information

Dear JPMorgan Chase Customer:

Due to the emergency situation with our server room and the closing of the New Orleans Branch of the Federal Reserve, JPMorganChase is presently unable to process wire transfers. Therefore we are asking that customers please refrain from initiating wire transfer requests through JPMorgan until further notice. All wires initiated before 12:30 PM CDT will be processed. However, there may be significant delays in doing so.

IMPORTANT: All customers must validate their personal information.


This situation involves circumstances outside of our control, so we ask for your patience. We will keep you advised as the situation changes.

JPMorgan - Complete Solutions to protect your business and secure your computer. Thank you.

2008 All Rights Reserved JPMorgan Chase Bank JPMorgan ACCESS logo

Phishing Example 3: Online Banking Account Confirmation

From: JPMorgan Chase Bank
Sent: Sunday, May 11, 2008 11:10 AM
To: Recipient Name
Subject: Chase Bank Customer Service: Online Banking Account Confirmation!

Dear Chase bank customer,

As part of our security measures, all Chase bank customers are required to complete a Chase Online Form. We requested information from you for the following reason: your banking records are not updated.

You should complete Chase Online Form on a regular basis. To access the form please click on the following link:

Chase Online Form

We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.

Chase Online Accounts Department

Phishing Example 4: Temporary Suspension of your Account

From: Chase Online
To: customer@isp.com
Sent: Saturday, February 9, 2008 6:08:54 AM
Subject: Secure message

Secure message: Your account is temporarily suspended
Suspension reason: Security Measures
We require you to complete a profile update so we can unlock your account.

To update your profile click here, login to your account and follow the steps.

The information provided will be treated in confidence and stored in our secure database.

If you fail to provide required information your account will be automatically deleted from our database.

Phishing Example 5: Temporarily Blocking your Account

To: undisclosed-recipients
Sent: Tues, 5 Feb, 2008 6:16 pm
Subject: Online Account Blocked

Because of an unusual number of invalid login attempts on your account, we believe that there might be some security issues with your online banking.

We have decided to put you in an extra verification process to make sure that your account is safe and the same person is using it as when it was opened and in the same time ensure the security that only JPMorgan Chase & Co can offer its customers.

Please click on sign into Online Account Services to continue this process. Thank you and visit our customer service section.


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