Payments Insights

4 Key Considerations for Tech Companies When Going Global

Four key considerations for technology companies that are preparing to scale and expand internationally.

In our globalized economy, international expansion can be an essential step in the lifecycle of a growing technology company. Going global requires careful planning and strategic action, as it can have a significant impact on exit opportunities. Achieving a merger or acquisition, a buyout or an initial public offering (IPO) doesn't just hinge on revenue growth.

The time to exit for technology companies has dropped steadily, reaching an average 5.6 years today. In this rapid path toward growth and exit, investors increasingly look for capital efficiency, business-wide sophistication and the infrastructure to not just drive but also sustain growth. Having the ability to scale and reach customers internationally dramatically increases a company's total addressable market (TAM), making it more attractive to investors. Transparency, global visibility, and risk and control procedures are critical, impacting valuations as much as the speed with which companies can successfully enter new markets and forge new opportunities.

This raises several priorities for technology companies that are preparing to scale and grow their operations and customer base abroad.

1. Understand How Local Structures Impact the Global Model

Every country presents unique challenges, which can impact the consistency and scalability of a company's operations. Many technology companies operate with a lean workforce, and when encountering unfamiliar global landscapes, businesses should work closely with their banking partners to ensure the viability of their global model. It's important to balance speed with prudence, using a phased roll—out of the global operation to address local factors.

2. Anticipate Costs and Get Help Effectively Managing Cash

Expanding abroad can be resource-intensive. Cash management is a priority, and when going global, technology companies should attempt to identify the tactics that can deliver funds when and where they're needed for a rapid, uninterrupted growth trajectory. For this, businesses require a clear understanding of their true liquidity and credit needs. Working with financial and banking partners, technology companies can capitalize on global liquidity solutions to surge cash concentration and identify additional resources from global balances. At the same time, technology companies can also turn to their financial partners for products and services that may be beneficial when considering Basel III or other financial regulations.

3. Leverage FX Solutions Across the Complex International Landscape

Every business operating abroad must understand and address foreign exchange (FX) risk. The complex factors arising from FX demand consultation and support as global currency values fluctuate and local rules, regulations and bank capacity vary across countries. The best strategy for many technology companies may be to domicile currency in their home country, using FX payment solutions to satisfy minor currency needs in countries where the company is growing.

4. Build Secure Payments and Data Infrastructure

Cybersecurity is a priority for every business. On a global scale, cyber threats to sales, payments and sensitive company data can grow dramatically. Given that investors prize robust, international infrastructure capable of sustaining long-term growth, technology companies need to ensure their global operations by employing effective tools for cybersecurity and fraud detection. In addition to e-commerce infrastructure that uses the latest available security functions, companies should consider exploring the security solutions of banking and payment partners to minimize data exposure and consolidate processing across different channels.

Ultimately, growing abroad can create numerous opportunities for a company-s future. A clear vision of that future state is essential for growth planning and implementation so businesses can realize the greatest expected value of international expansion.

© JPMorgan Chase & Co. All rights reserved. This material is provided to you for informational purposes only and any use for any other purpose is disclaimed. It is a summary and does not purport to set forth all applicable terms or issues. It is not intended as an offer or solicitation for the purchase or sale of any financial product and is not a commitment by J.P. Morgan as to the availability of any such product at any time. The information herein is not intended to provide, and should not be relied on for, legal, tax, accounting advice or investment recommendations. J.P. Morgan makes no representations as to such matters or any other effects of any transaction. You should consult with your own advisors regarding such matters and the suitability, permissibility and effect of any transaction. In no event shall J.P. Morgan be liable for any use of, for any decision made or action taken in reliance upon, or for any inaccuracies or errors in, or omissions from, the information herein.

Already an Existing Customer?

Contact us if you require advice, help or support.

Existing Merchant Service Customers

If you have a technical issue or a question about your merchant account, please call your Relationship Manager directly.
Alternatively, call our merchant support team on:

For Europe: +353 1 726 2909     UK: 0845 399 1130

Further information is available at any time through your Paymentech Online account.


Out of Courts Complaints and Redress Procedures

  1. Paymentech has in place complaint resolution procedures to settle complaints of Merchants arising from their rights and obligations under Parts 3 and 4 of the Payment Services Regulations 2018.
  2. If you have a complaint, please contact your Relationship Manager. Your complaint will be addressed in accordance with CPEL complaint policy, which we are happy to provide upon request.
  3. Alternatively, in the event of a complaint, a Merchant may refer the matter to the Irish Financial Services and Pensions Ombudsman or such relevant out-of-court complaint body or to such other competent out-of-court complaint body applicable to you in the country where you are established.
  4. You can contact the Financial Services and Pensions Ombudsman at:

Lincoln House,
Lincoln Place,
Dublin 2,
D02 VH29,
Tel: + 353 1 567 7000