Custody & Fund Services

Transfer Agency Services

As the European investment funds market matures and fund promoters expand their business around the world, a strong transfer agent is increasingly recognized as a service differentiator.

J.P. Morgan provides a global transfer agency operating model to support asset managers distributing their products to institutional and retail investors. The firm is one of the largest transfer agents in Europe employing over 400 operations staff across three locations:  Ireland, Luxembourg and the U.K.  We service the complex requirements of the largest and most demanding fund promoters in the world. Our assets under administration exceed $500 billion and we process over 3 million investor trades every year. As a result, J.P. Morgan is in a position to apply the extensive operational and regulatory experience gained from servicing a broad spectrum of asset managers and investment vehicles.

Our Asian Service Desk can support fund distribution requirements, leveraging J.P. Morgan sub-transfer agency operations with direct services in Hong Kong, Tokyo, Singapore and Taiwan. Service representatives with real-time access to shareholder transactions, account histories and mutual fund share prices provide premium service to shareholders and financial intermediaries.

Key Benefits:

  • Wide distribution coverage – connected  to all the major platforms (e.g., Fundsettle, Vestima, NSCC, EMX)
  • 24 hour support for investors – Eastern Standard Time and Asian Distribution support offers “follow the sun” operating model
  • 24 hour access to Online Reporting Portal for Investors and Distributors
  • Support Product Flexibility and Complexity – features including anti-dilution levies, swing pricing, flexible notice periods, intra day pricing and settlement, multiple settlement cycles and share class hedging are all supported


Product Information

Contact Us

  • Patrick O’Connor
    Senior Product & Sales Manager, Asia Pacific
    +852 280 00757
  • Leonard Sutton
    Senior Product & Sales Manager, Ireland
    +353 1 612 3314
  • James Bolton
    Senior Product & Sales Manager, Luxembourg
    +352 46 268 5397

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