Self-Serve Inquiry and Resolution Management

You can service, report and track issues involving incoming and outgoing funds transfers and ACH U.S. Dollar origination transactions — all online 24 hours a day, seven days a week from your desktop, laptop or wireless device. J.P. Morgan eServe is a browser-based inquiry management tool available through the J.P. Morgan ACCESSSM portal.

J.P. Morgan has the right service options for you.

With J.P. Morgan eServe, easy-to-handle inquiries are a click away. As always, J.P. Morgan service representatives are ready to serve your business needs.

J.P. Morgan eServe easily helps drive service efficiencies, enabling faster results:

  • Search, review & research transaction details
  • Confirm transactions
  • Open inquiries & track resolution online
  • Track all inquiries with built-in audit trails
  • Receive rapid funds transfer notifications via e-mail or wireless device
  • Generate easy to review service-level reports for your accounts


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