Insights for Healthcare

Patient Refund Optimization

Practical considerations to help healthcare provider organizations improve the patient refund process.

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Payer Payment Optimization

Practical considerations for provider organizations seeking to improve payer payment and remittance processes.

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Keeping Up With Consumerization

What can healthcare learn from retail about consumer satisfaction?

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Top Trends for Capitalizing on the Hospital Value-Based Purchasing Program

Six industry trends to help organizations like yours navigate the criteria for, and readily adapt to, the Affordable Care Act’s Hospital Value-Based Purchasing Program.

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Key Trends in Healthcare Patient Payments

What healthcare providers need to know about optimizing payment processing and collections across a continuum of systems, transaction processors and payment processing workflows.

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How to Optimize Patient Payment Planning and Processing Systems

How healthcare providers can optimize patient payment processing systems to not only meet ACA regulations, but to meet the needs of their consumers.

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Three Best Practices to Follow in Healthcare Patient Payments

Our banking experts highlight the three best practices for optimizing patient payment services.

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Energy Performance Contracting: Transforming Healthcare Facilities Maintenance

As hospitals seek new ways to manage costs, they’re turning to EPC financing programs to reduce expenses and maintain positive patient experiences. But is this the best option?

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Mitigating Payments Fraud Risk: Best Practices for Healthcare Organizations

Nine strategies and best practices to help healthcare organizations protect against the risks and potential financial loss resulting from payments fraud.

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Webinar: Update for Affordable Care Act (ACA) Providers and Payers

Find out how your organization will be affected by legislative changes to the ACA, and get the latest on industry trends, including provider-owned health plans and narrow networks.

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Webinar: Payments Fraud and Internet Crime

The key trends in payments fraud and digital crime that you need to know to protect your organization from unnecessary financial loss.

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