What We Do

What We Do

An industry leading, bank-based provider of merchant services.

what we do

Overview

J.P. Morgan provides merchant services

that can help clients manage costs, drive sales, better navigate the eCommerce payment landscape, and ultimately enhance cash flow and the management of receivables.

Grow Your Business

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Manage Costs

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Prepare for the Future

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Grow Your Business

Payments are no longer simply transactions. They’re an important key to your growth. You need a partner who can help you get it right with your customers, no matter where they are or how they pay.

Customers expect their purchasing experience to be easy, quick, frictionless, safe and tailored to their preference. They anticipate it to be seamless, even invisible. When it is, your business thrives. But when paying gets in the way of buying, problems can arise.

Simplified payments improve sales conversion rates, lessen shopping-cart abandonment, lead to repeat sales and increase customer loyalty. That means sustained growth and greater market share for you.

HOW WE CAN HELP

Serve Your Customers Globally

As your business expands across borders and the web, you are partnering with a driving force in banking—with treasury services, foreign exchange and industry-leading payment solutions.

Expedite the Payment Process

We believe data, analysis and business intelligence are crucial in helping you optimise your authorisation rates. Our dedicated analysts offer tailored data modeling to assist with declines, chargebacks and authorisations.

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Manage Costs

As both an acquirer and bank, we have the capability to manage the end-to-end payment process, allowing you to better manage payment processing costs.

We harness a depth of expertise and experience to help you to grow your business, manage costs, increase cash flow and prepare for the future, including agilely responding to emerging consumer expectations.

How We Can Help

Reduce Compliance Risk

Our extensive and robust risk and compliance management protocols can help your organisation reduce risk exposure and associated costs.

Minimise Development Time-Frames and Resource Impacts

When you integrate with J.P. Morgan, you can choose from a variety of programming languages and software development kits or use third-party vendors already integrated into our robust platform.

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Increase Operational Efficiencies

J.P. Morgan possesses significant expertise in the areas of IT effectiveness to help companies achieve best-in-class performance. For example: we can help you with auto-decisioning, automatically updating customer card information and triggering recurring payments.

Optimise Receivables

Reduce processing fees and improve your operating margin with increased efficiency and automated services.

Reduce Payment Processing Costs

In the U.S. you may benefit from higher efficiencies and more predictable processing costs with ChaseNetSM our closed loop payment platform for Chase Visa transactions.

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Prepare for the Future

Managing payments goes well beyond simply accepting, authorising and settling—it is central to the very viability of your business. A sound payment strategy will continue to propel your business forward.

It’s critical to ensure your payment acceptance programme addresses both you and your customers’ future needs. We are planning for the future with a payment strategy that can help you stay ahead of accelerating marketplace changes.

How We Can Help

Extensive Customer Insight

You can be better prepared to respond to overall market trends with our insights, based on current buying patterns and preferences.

Global Presence

When you are ready to expand your business globally, we have the payment infrastructure in place for you. You need a partner who can help you get it right with your customers, no matter where they are or how they pay.

Technology Innovation

We continue to invest in the future with innovative and leading payment services. In the U.S. for example ChaseNetSM, our closed-loop processing platform for Chase-branded Visa credit or signature debit card transactions and Chase Pay®, our digital payment platform address key merchant pain points—payment processing costs and fraud liability.

Receivables Management

An effective digital receivables management strategy can play a huge part in your business’s success and longevity. We use our deep industry expertise to help improve efficiencies in receivables management through integrated merchant services solutions and enhanced cash flow.

Strength and Stability

Only a bank provider with the scale, capability and reputation of J.P. Morgan can offer the integrated set of services that will equip businesses like yours to succeed, now and in the future.

You can be assured that protecting your customers’ data remains a high priority through comprehensive security practices, protocols and standards.

ALREADY AN EXISTING CUSTOMER?

Contact us if you require advice, help or support.

Existing Merchant Service Customers

If you have a technical issue or a question about your merchant account, please call your Relationship Manager directly.
Alternatively, call our merchant support team on:

For Europe: +353 1 726 2909     UK: 0845 399 1130

Further information is available at any time through your Paymentech Online account.

Click the links below for secure access to your accounts.

Web Terminal


ORBITAL® VIRTUAL TERMINAL

Securely manage online, telephone, or mail order payments with Orbital® Virtual Terminal including card authorisations, settlements or refunds.

Online Reporting


PAYMENTECH ONLINE

Paymentech Online allows eCommerce merchants access to in-depth financial analysis 24 hours a day.

For Developers


DEVELOPER CENTER

This self-service portal makes it quick and easy to integrate your applications with J.P. Morgan APIs and SDKs. Start your build and test it in the Developer Center.

Out of Courts Complaints and Redress Procedures

  1. Paymentech has in place complaint resolution procedures to settle complaints of Merchants arising from their rights and obligations under Parts 3 and 4 of the Payment Services Regulations 2018.
  2. If you have a complaint, please contact your Relationship Manager. Your complaint will be addressed in accordance with CPEL complaint policy, which we are happy to provide upon request.
  3. Alternatively, in the event of a complaint, a Merchant may refer the matter to the Irish Financial Services and Pensions Ombudsman or such relevant out-of-court complaint body or to such other competent out-of-court complaint body applicable to you in the country where you are established.
  4. You can contact the Financial Services and Pensions Ombudsman at:

Lincoln House,
Lincoln Place,
Dublin 2,
D02 VH29,
Ireland
Tel: + 353 1 567 7000
Email: info@fspo.ie
Website: https://www.fspo.ie

 

Copyright © 2018 JPMorgan Chase & Co. All rights reserved.