Our implementation goes well beyond standard card programs to help you realize the full impact and savings potential throughout the life of your program.
Following an analysis of your distinct systems and objectives, we work closely with you to customize solutions that help you easily resolve challenges and prepare for future business needs.
Take advantage of dedicated program support from a team of specialists experienced in delivering effective commercial card programs. After a successful implementation and testing, our ongoing support services include:
- Comprehensive training for your program administrators which details best practices and practical day-to-day applications of your new program
- Around-the-clock, toll-free customer service for your cardholders and dedicated support for administrators and your IT organization
- A regular assessment of program goals, product upgrades opportunities and technology developments
- Ongoing training and user conferences
- Access to our exclusive Internet site for news, benchmarking studies, program setup templates and more
- Expansion Services, a specialized team that utilizes comprehensive spend analysis and assessment tools for specific recommendations on accelerating your program growth and savings opportunities with existing J.P. Morgan card programs