Case Studies

Hewlett-Packard Achieves New Efficiencies with Consolidated Payment Processes in Asia

J.P. Morgan helped HP to realize its goal of implementing a global infrastructure to consolidate and standardize payment processing throughout the Asia Pacific Japan region.

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Case Study: Beam Global's Successful Travel Card Program Sees Further Improvement with Corporate Card and Expense Management Integration

Beam Global sought to further improve its successful corporate card program in order to reduce late fees, achieve superior spend control and visibility, and satisfy travelers with a quick and easy reporting and reimbursement process.

Early Intervention by Expansion Services Team Pushes University of Arizona Program to New Heights

The University of Arizona, a top public research university, had recently switched providers and turned to J.P. Morgan's Expansion Services team soon after implementation to help them achieve the benefits they had only envisioned in a card program that supports their thousands of faculty and staff.

Global Teamwork: Key to Implementing Pension Payments Solution for Italy's Central Bank Cooperative

The Italian pension entity, Istituto Nazionale Previdenza Sociale (INPS), sent public notices to all Italian financial institutions requesting their participation in a bid for executing pension payments to 409,000 Italian pensioners in 134 countries. Paolo Raffone, ICBPI pension payment project manager and Angela Lupi, First Line Bank manager, looked to J.P. Morgan Treasury Services. "We chose J.P. Morgan because of their US footprint, as they had many branches. We wanted our project to be with a very solid institution" said Mr. Raffone.

ServiceMaster® Optimizes Payments and Exterminates Inefficiency with Single-Use Accounts

ServiceMaster worked with J.P. Morgan's Expansion Services — a specialized group within the bank's Commercial Card unit — to review the card program and look for ways to increase control while still enjoying the benefits of the card program. Single-Use Accounts turned out to be just the solution ServiceMaster was looking for.

Embryon Drastically Improves Financial Operating Efficiency with J.P. Morgan's Single-Use Accounts

In response to this ongoing challenge, Embryon has created proprietary platforms to streamline its products and services, most notably its Speakers Bureau offering. These innovations resulted in sales levels that grew in excess of 75% in the 2004- 2005 time frame. However, along with this success came yet another challenge. Embryon now needed to manage the Speakers Bureau credit card activity, a growing administrative and financial burden, with greater efficiency. They evaluated several solutions, ultimately selecting Single-Use Accounts from J.P. Morgan.

Service Excellence, Enduring Relationships and Innovation - Valuable Assets to The Bank of East Asia

As with any marketplace, customers in Hong Kong demand excellent service with clearing and settlement. The Bank of East Asia has reaped tangible business benefits in the straight-through processing and excellent service they have experienced with J.P. Morgan. These benefits have translated into time and manpower savings the bank was able to redeploy to other initiatives.

Cook Children's Physician Network Heals Ailing Claims Payment Posting Process with Healthcare Link™

Cook Children's patient accounting group was using time-consuming, manual processes to post healthcare claims for its Physician Network. They needed a better way.

J.P. Morgan's Healthcare Link streamlined these complex claims management processes. It helped dramatically reduce administrative posting expenses, accelerate payment collection cycles, and improve tracking research, and customer service capabilities.

Moen Increases Travel Card Usage to 94% by Integrating Corporate Card and Expense Management Solutions

As a flexible total program management system, PaymentNet allowed Moen to create a hierarchy to match their organizational structure. With detailed reporting from J.P. Morgan and Gelco, Moen is able to assess spend data by vendor, category, and division in order to identify questionable charges and audit for compliance. Gelco's CardLink makes it virtually impossible to hide transactions; automatically reports all un-submitted credits; and requires reconciliation of outstanding transactions which has increased both accuracy and compliance.

Textron Cites Smooth Implementation Process as a Key Factor in Centralizing Lockbox Operations

By centralizing and standardizing its diverse system of receivables, Textron Inc. was able to speed its collections process, which led to reduced borrowing costs and days sales outstanding. A major factor in the success was the implementation team at J.P. Morgan, which helped Textron implement the system quickly and seamlessly.

Case Study: Chase's Imaging Solution Delivers Immediate Savings to First State Bank

The implementation of Chase's image cash letter solution allowed First State Bank to expand its deposit window by two hours, and completely eliminate courier costs associated with physically transporting deposit checks, saving the bank three to four thousand dollars a month in transportation expense alone.

Case Study: Collecting City Revenue Just Got Easier

The city of New Orleans was looking to automate its collection and processing of property taxes. The city had relied on a manual system that had been in place for more than 40 years. With property taxes making up a substantial portion of the city's revenue base, it had a critical need to reduce operating costs and increase efficiency in this area.

Case Study: Accelerating a Government Process from Months to Days

A cabinet-level agency of the U.S. government dedicated to national security. Headquartered in Washington, D.C., this federal agency employs more than 15,000 people in nearly 250 locations around the world.

United Airlines Settles Travel Benefit Payments Through Pay Connexion

United and J.P. Morgan provided United employees/retirees the ability to view, manage and pay travel fees online via eCheck (ACH) or credit card through J.P. Morgan’s Pay Connexion solution.

Great Eastern Bank Turns To i-VAULT!™ for Disaster Recovery Solution

Great Eastern Bank, a community bank serving New York with $300 million in assets — adopted J.P. Morgan's i-VAULT! image archive and enterprise content management solution in late 2001, making it one of the first clients of the i-VAULT! service.

Hudson River Bank & Trust Reaps Multiple Benefits From Document Imaging

Prior to its acquisition of Cohoe's Savings Bank in 2001, Hudson River Bank & Trust had been talking about imaging its loan documents, but the bank had not taken any steps to make it happen until the bank president heard about J.P. Morgan's image archive solution — i-VUALT!SM.

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