Alternative & Fund Services

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Transfer Agency Services

J.P. Morgan provides responsive, innovative and comprehensive transfer agency services for institutional investors, alternative asset managers, broker dealers and equity issuers, and is a market-leading provider in the Dublin and Luxembourg fund markets. Our Asian Service Desk can support fund distribution requirements, leveraging J.P. Morgan subtransfer agency operations with direct services in Hong Kong, Singapore and Taiwan. Service representatives with real-time access to shareholder transactions, account histories and mutual fund share prices, provide premium service to shareholders and financial intermediaries.

Client-focused service model:

  • Round-the-clock Internet access for shareholders and intermediaries
  • Representatives are Series 6 and 63 trained
  • Dedicated Operations and Shareholder Service teams
  • Multiple share class support: full commission support for load / no-load funds, 12b-1, contingent deferred sales charge (CDSC) and redemption fees

Cash management and information access:

  • Automated DDA account reconciliation and real-time data extraction for comprehensive reporting
  • Innovative payment and collection channel
  • Internet access to sales data, redemptions and trends in shareholder and broker/dealer activity
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